Getting back to business travel: At the hotel

Advice and tips to prepare travelers for their future hotel experience.

Many aspects of a hotel stay may not return to how they were pre COVID-19. Some changes hotels are making will be temporary to encourage guests to return, or may evolve as the pandemic runs its course. Others may become permanent features of a hotel stay. Each hotel is approaching COVID-19 differently.

From frequent and enhanced cleaning, social distancing and online check-in to elevator access via facial recognition and room-service robots, we’ve outlined the changes hotels are making in a new report.

What does the new future hotel experience look like?

Our new report Getting back to business travel: At the hotel provides some of the answers, detailing changes already introduced at some hotels, as well as changes that are on the way to protect guests and employees from COVID-19.

Getting back to business travel: At the hotel

Download our report with answers to what the new future of the hotel experience will look like.

Stay in the know,
even on the go

Never want to miss a thing?

We'll get you the latest news, trends, insights and BCD news right in your inbox.