Sustainable Procurement


By building mutually rewarding partnerships with our supply chain, we contribute to our own business sustainability and that of the people and planet.


We carefully select suppliers who demonstrate responsible business practices based on ethical, environmental and social criteria. Our expectations in the areas of human rights, labor standards, the environment and ethical business practices are outlined in our Supplier Code of Conduct. We encourage our suppliers to promote our shared values of sustainable procurement within their own supply chain.

Long-term commitment

Our commitment is to ensure that all partners and suppliers align their sustainability objectives with our own. As part of our multi-year objective, we will continue to assess our supply chain’s compliance with our Supplier Code of Conduct requirements.


  • Continued the partner sustainability training program initiated in 2017.
  • Improved the sustainability rating of partners re-assessed by EcoVadis.
  • Carried out sustainability assessments on 28% of our direct suppliers of goods and services and partners.
  • Continued our support of the UK Modern Slavery Act enforcing our zero-tolerance approach to modern slavery within our own operations and our supply chain

Ecovadis Partnership

Suppliers and partners help us achieve our goals and they’re critical to our success. We continued to expand their development and engagement during 2018. In 2017, we initiated a training program to improve sustainability practices in our major partner agencies. A system of training, support and sharing of best practices was implemented, leading to a better alignment with our global sustainability initiatives and an EcoVadis assessment. This reliable and repeatable process successfully confirmed their improvement, and we will continue to work with more of our partners agencies in 2019.

To date we assessed 32 partners using EcoVadis.

EcoVadis assessments focus on 21 issues which are grouped into four themes – environment, labor & human rights, ethics and sustainable procurement.

Our 2018 goal was to help our partners improve their individual EcoVadis rating by 25% within three years.

  • 5 partners achieved improved ratings higher than 25%
  • 3 partners achieved a bronze rating, 6 silver, 1 gold
  • 8 out of 10 reassessed partners scored higher than the EcoVadis average

28% of our direct suppliers of goods and services were assessed against Supplier Code of Conduct requirements.

All supplier contracts include security and data protection requirements. These requirements set out technical and organizational measures to ensure appropriate security for BCD Travel and client data against misuse and loss.

124 strategic and key technology suppliers are continuously monitored to ensure that these requirements are being met.

Information security supplier risk assessments are also performed during supplier onboarding. Thereafter, continuous monitoring of suppliers’ risks, using a best in class security rating platform, desktop and on-site assessments are carried out as part of our supplier security risk program.