Rail operating companies are taking a similar approach to airlines and hotels in reassuring customers that they are enhancing their cleanliness and hygiene activities. This includes systematic cleaning of high-frequency touch areas, such as tables, handles and seats.
Some rail operators require passengers to wear face masks at stations and in trains for the entire journey. They also make train doors open automatically, eliminating the need to press a door button. Others have implemented contactless options for buying and displaying tickets, new boarding processes or seating plans to make sure everyone has plenty of space.
Our new What you need to know reports summarize what regional rail operators around the world are doing.