BCD Travel’s new KPI infographic maps the key performance indicators and metrics that can help travel managers achieve—and demonstrate—program success. It offers guidance on metrics that can give you insights on:
- Travel spend
- Pricing
- Online adoption
- Traveler satisfaction and more
The KPI infographic taps into BCD’s industry knowledge and also references research and recommendations from the Global Business Travel Association, which offers a Strategic KPI Resource Toolkit. One of the contributors to the GBTA toolkit was Torsten Kriedt, BCD’s vice president of Product Planning & Intelligence and a member of GBTA’s European Advisory Board.
Check out the infographic for guidance on which travel metrics matter. And ask your account manager how BCD Travel can help you achieve your program goals.