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ACTE Paris Global Summit & Corporate Lodging Forum, Oct. 14-16
October 14 - October 16
The ACTE 2018 Paris Global Summit & Corporate Lodging Forum is geared toward helping travel managers at any level focus on both current industry challenges and future trends. Meet BCD Travel at the event to learn how to better use data, information and tools to better support your program goals.
Session: Stop Measuring the Wrong Things!
Tuesday, Oct. 16 at 10:45 a.m. – 11:45 a.m. CET (Paris)
Without relevant measurement, it’s impossible to determine travel program effectiveness—let alone improve over time. Yet, many of the metrics used by travel buyers today are outdated, irrelevant or unimportant. Currently there is no industry standard for measuring quality. A new research project conducted in September by ACTE and underwritten by BCD Travel hopes to change that. Don’t miss the inaugural peek at our research findings and analysis—which includes lessons learned from the retail and banking industries. This session will offer both travel managers and travel suppliers key quality management metrics to consider as well as strategies for implementation.
Compliments of BCD Travel.
Jen Bankard, Manager, Global Education, ACTE Global
Natalia Tretyakevich, Sr. Manager, Research and Intelligence, BCD Travel