Nestlé’s travel program leader, Marc Zuber, had a problem. His program performance reports were filled with numbers, charts and graphs that were difficult to decipher. He had lots of data, but it wasn’t actionable.
“We were receiving extensive and detailed air performance data, but we were lacking insights,” said Zuber, Group Procurement manager of travel and event planning for the Swiss food and beverage giant. “That prevented us from identifying opportunities and taking appropriate steps in a timely manner.”
Nestlé wanted to be in the driver’s seat with its data, and it wanted consultative advice on using the information to drive performance goals. The company engaged Advito to transform program data into action plans. The goal was to improve program performance and lower air costs.
The insights Nestlé gained from Advito’s air dashboards and consultative advice led the company to make improvements in its contractual air program. The results, detailed in a recent case study, were impressive—particularly for an air program as mature as Nestlé’s:
- 10% reduction in overall intercontinental air program costs
- 20% savings on some key routes
- Improved negotiating leverage with suppliers, putting Nestlé in the driver’s seat
- Data-driven consultative recommendations that lead to action
- More time for travel program leader to focus on core responsibilities
- Timely, targeted reports that increase executives’ understanding of program value
“We can now identify in a timely manner pricing gaps and savings opportunities, and immediately engage with our suppliers to address these,” Zuber said. “We are in control of our data in a much more efficient way.
“This is really where the value comes from,” Zuber added. “I need to focus on what I must do to run our travel program every day. It’s important to have Advito looking at the data on my behalf, weighing our program options and making recommendations.”
Learn more about how Advito helped Nestlé mine its data for insights and savings by reading the case study. Then talk to your BCD Travel account manager or email Advito at [email protected].
