The sharing economy is the hottest topic in the travel industry. Not only is it changing the way people procure travel services in their personal lives, but it’s also so powerful that it’s already has begun to affect corporate travel. Travel managers are asking: “Does it have a place in my managed travel program?”
The sharing economy isn’t so unworkable that you should ban it from your program without further investigation. At the same time, it’s not so problem-free that you can allow travellers to use the services without implementing some rules and monitoring.
“For Asia Pacific, the situation calls for a balanced approach that’s still flexible enough to handle change,” said John Dale, senior vice president – Asia Pacific for BCD Travel.
Step 1: Start with an overview
Before you allow the sharing economy into your program, evaluate the companies and services in the major markets you serve. Many countries are currently unserved, but rapid growth is expected in Europe, North America and Asia. “As more corporate travellers begin to use these services, we’ll see more rapid growth across the globe in the next five years,” concluded John.
In the consumer sector, Airbnb and Uber have expanded rapidly. Create a matrix of the companies within this list—their services, average cost and other attributes—to help you compare which companies could provide services to you and at what savings.
Up next…Conducting a short survey, weighing the pros and cons and creating a strategic brief.
Download our whitepaper on the Sharing Economy.