Cardinal Health’s travel team was under pressure on two fronts. To meet corporate financial targets, the team needed to show regular savings on supplier contracts. Plus, employees were doing their own travel shopping, comparing Cardinal Health’s corporate air and hotel rates with prices on consumer sites. It was a distraction that reduced employee productivity and created extra work for the travel team.
The U.S. health care company turned to BCD Travel’s Price Assurance Technology as a solution.
A new case study details the results. In 2018, Cardinal Health benefited from:
- Locking in lower room rates on 77% of hotel bookings
- Saving US$44, on average, on each automatically rebooked room
- Securing lower airfares on the same flights 2.5% of the time
- Saving US$118, on average, on each automatically rebooked ticket
“We are a small team, but even if we were a 20-person team, we would not have the bandwidth to track every booking for a price drop,” said Cardinal Health Global Travel Senior Manager Jill Huffman. “Now we have solutions that bring our program additional savings, and we aren’t having to lift a finger.”
When Cardinal Health’s travelers saw the savings available through their corporate program, most stopped shopping around. “BCD Travel’s Price Assurance Technology gives our travelers confidence that Cardinal Health is getting the best rates all the time,” Huffman said.
Discover how Ingersoll Rand boosted hotel-to-trip-night bookings 28 percentage points with TripSource®. Ask how BCD Travel can help your program add innovations that drive savings, duty of care compliance and traveler satisfaction.