BCD Travel has enhanced its government services practice tailored to U.S. federal agencies. BCD Government Travel, which already supports the U.S. Department of Agriculture and Environmental Protection Agency, as well as Fortune 500 companies in the Aerospace & Defense sector, offers federal travel managers and their travelers access to specially curated information and resources.
Unlocking travel program potential
The practice now also offers federal agency travel programs access to and support for:
- U.S. General Services Administration government-contracted airfares
- GSA-approved hotel rates
- BCD’s proprietary TripSource® trip management platform
- DecisionSource® analytics and reporting
- Federal guidelines
- Domestic and per diem rates
TripSource provides access to trip details, hotel booking, itinerary sharing, real-time flight notifications, global risk alerts, emergency response and convenient 24/7 access via desktop, tablet or mobile device. With DecisionSource, federal agencies and their travelers get integrated and consolidated data in a single report, traveler security tracking for enhanced duty of care, and reporting and spend transparency to help satisfy public expectations.
Travel service and support to government clients
The agency’s expansion is part of BCD’s aggressive growth plan. “This plan calls for heavy investment in technology and people,” said Tracy Maier, Senior Vice President, North America, who oversees BCD’s government agency clients. The result for government clients, Maier said: “great service and support.”
BCD typically invests over 40% of earnings back into technology and infrastructure. Some of that investment will support BCD Government Travel’s dedicated team of experienced travel counselors trained specifically to support government accounts. The investment will also be used to enhance the program’s new government services website, personalized to the unique travel program needs of federal agencies.
“We’re here to help government agencies unlock the potential of their travel programs,” said Mark Stone, director of business development for BCD Government Travel. “We can meet the needs of U.S. government travelers and provide them exceptional support while continuing to address the requirements of public agencies to achieve savings and transparency on travel spend.”