In response to the heightened focus on traveler risk as global travel volumes increase, BCD Travel has introduced BCD Alert™ to its suite of traveler security solutions. The mobile app, developed specifically for travel and security managers, provides 24/7 coverage of active travelers against destination risk and incidents, allowing managers to monitor and respond remotely.
A mobile app for travel and security managers
BCD Alert tracks caution, warning and emergency level alerts against traveler bookings. The app delivers emergency level alerts via push notification to the home screen of the mobile device, prompting a list of impacted travelers. Travel and security managers can contact affected travelers directly from the app via SMS, email or click-to-call. Clients who have enabled emergency response capabilities in the TripSource® traveler app have the added value of seeing who has checked in as safe so they can focus on the remaining travelers.
24/7 help because global threats don’t stop at 5 p.m.
“BCD Alert is an example of our overarching strategy to push targeted insights and intelligence to travel managers based on specific thresholds and criteria,” says Woody Tatum, BCD Travel’s Vice President of Travel Data and Insights. “Proactive data alerts delivered in real-time, whether that’s a security incident, supplier share threshold or spending limit, serve as a virtual tap on the shoulder to take action.”
The app is the newest addition to BCD Travel’s robust suite of traveler security solutions, which includes the COVID-19 Information Hub, DecisionSource security map and risk reports, TripSource risk alerts and check-in capabilities, and the consultative Traveler Security Program Assessment.
BCD Alert is globally available to BCD clients with a DecisionSource® login via the App Store and Google Play. BCD introduced the mobile app at the 2021 GBTA convention in Orlando.
Contact us to learn more about BCD Alert.