Meet our experts

Our corporate travel industry experts are available for media interviews, appearances and events.

Managing Director and Vice President, Nordics at BCD Travel

Thomas Ådén

Managing Director and Vice President, Nordics at BCD Travel 

Image Alexander Albert

Alexander Albert

Managing Director, Germany at BCD Travel

Diederik Banken

Vice President and Managing Director, Benelux at BCD Travel

Paul Barry

Country Manager, Brazil at BCD Travel

Kathy Bedell

Senior Vice President at BCD Travel

Olivier Benoit

Principal and Vice President, Global Air and Intelligence & Analytics Practices at Advito

April Bridgeman

Senior Vice President at BCD Travel
and Managing Director at Advito

Yvette Bryant

Senior Vice President of Diversity,  Equity and Inclusion at BCD Travel

Christian Dahl, Senior Vice President People & Culture

Christian Dahl

Senior Vice President People & Culture at BCD Travel

Mike Eggleton

Director, Research and Intelligence at BCD Travel

Shelley Fletcher-Bryant

Vice President, Client Relationship Management at Advito

Klaus Goddard

Vice President, Global Distribution at BCD Travel

Managing Director, Switzerland at BCD Travel

Kent Gränicher

Managing Director, Switzerland at BCD Travel

Tanya Green

Senior Vice President, NORAM Operations at BCD Travel

Jonathan Kao

Managing Director, North Asia at BCD Travel 

Yannis Karmis

Senior Vice President Product Planning & Development at BCD Travel

Adam Kuna

Managing Director, Poland at BCD Travel 

Fernando La Riva

Country Manager, Chile at BCD Travel

Rob McTeague

Senior Vice President and Managing Director, Canada at BCD Travel

Jorge Mesa

Director, Global Crisis Management at BCD Travel

GBTA Europe Advisory Board member

Miriam Moscovici

Vice President, Partnerships & Research at BCD Travel

Edoardo Priori

Managing Director, Italy at BCD Travel

Patrick Pickens

Vice President, Global Sales at BCD Travel

Rolando Robles

Vice President, Sales & Marketing, Latin America at BCD Travel
Vice President and Managing Director, France at BCD Travel

Valérie Sasset

Vice President and Managing Director, France at BCD Travel

Ajay Singh

Vice President, Digital Payment and Expense at BCD Travel

Natalia Tretyakevich

Senior Manager, Research and Intelligence at BCD Travel

Iain Withers

Vice President, Global Network at BCD Travel

Andrew Yeo

Managing Director, Australia and Singapore at BCD Travel

Thomas Ådén

Managing Director and Vice President, Nordics at BCD Travel 

Managing Director and Vice President, Nordics at BCD Travel

Thomas Ådén has full responsibility for BCD Travel’s business in the Nordic countries Denmark, Finland, Norway and Sweden. He has more than 15 years of experience in financials and executive management positions in the travel industry and was the CEO of Ticket Biz which was acquired by BCD in 2016. After the acquisition, Thomas began his role as the managing director and vice president, Nordics at BCD. 

Thomas excels in managing, developing and expanding business to new market conditions. He is based in Stockholm, Sweden. 

Speaker topics:

  • The Nordic travel market
  • Travel management
  • Business strategies
  • Change management

Alexander Albert

Managing Director, Germany at BCD Travel

Image Alexander Albert

Alexander Albert has been working in the travel industry for over 20 years. A state-certified business economist (hospitality management), he started his career in 1999 as business development manager at i:FAO. He then held various positions at TQ3, a predecessor of BCD Travel, and American Express Global Business Travel. In 2010, he assumed responsibility for the Account Management team at HRG for Germany and Switzerland.  

At BCD, Alexander was responsible for more than 100 employees in EMEA’s Program Management team. In 2020, Alexander became managing director for Germany and is responsible for the economic success and further development of BCD across Germany. With his team, he supports clients in the implementation and execution of specific business travel programs on a national and international level. Alexander is driven by innovation and has an entrepreneurial spirit that enables him to further connect with clients.  

Alexander lives in Frankfurt with his wife and their son.  

Speaker topics:

  • Industry development and strategy
  • Business travel trends
  • Strategic travel management
  • Implementation & management of business travel programs
  • Change management
  • Sustainability 
  • Distribution strategy

Diederik Banken

Vice President and Managing Director, Benelux at BCD Travel

Diederik Banken began working as head of Account Management in 2002 at TQ3, a predecessor of BCD Travel. He became VP of Commercial for the Netherlands in 2010 and later started leading the Commercial team in Belgium and Luxembourg as well. Over the next few years, he was appointed VP of Sales for EMEA and worked his way up to VP and managing director for the Benelux region in 2019. In this role, Diederik is responsible for business results and operational excellence in Belgium, The Netherlands and Luxembourg.

Diederik oversees engagements with clients and prospects and fosters long-term relationships with our partners.

Diederik lives in ‘s Hertogenbosch with his wife and works from the global headquarters in Utrecht. His expertise in business travel is often requested by the media where he’s regularly quoted with insights and recommendations.

Speaker topics:

  • Business travel management
  • Business travel trends
  • Demand and behavior management
  • End-to-end travel processes
  • Marketing
  • Travel technology
  • Travel risk management
  • Traveler engagement

Paul Barry

Country Manager, Brazil at BCD Travel

Paul Barry is a versatile and multifaceted senior executive with over 30 years of experience in the travel industry. He was integral in the development of BCD’s business in Brazil. As the country manager, Paul is responsible for the success of one of the largest markets in Latin America. He oversees driving profitability and efficiencies, maintaining high levels of customer satisfaction, and ensuring employee engagement.

Prior to joining BCD, Paul spent 14 years working for a major GDS in varying managerial roles supporting both travel agencies and airlines. Paul worked on projects in the airline space that were pivotal to paradigm shifts in the distribution landscape in Brazil.

Under his leadership, BCD Brazil has earned recognition as one of the top three TMCs and received accolades reinforcing the core values of transparency, ethics and integrity within the Brazilian corporate segment. One of the greatest  achievements to date was receiving the Great Place to Work certification in May 2023.

Paul has lived in Brazil for over 30 years and is married with two children. Based in São Paulo, he has a robust multicultural background including experience with American, British, Brazilian, and Spanish-speaking Latin American cultures and languages. He has a strong focus on cultivating relationships with local industry associations and implementing local sustainability initiatives.

Speaker topics:

  • Change Management
  • Fostering high performance teams
  • Brazil’s business travel and airline industry
  • Business planning and development

Kathy Bedell

Senior Vice President at BCD Travel

A former agency owner who led the growth of her Ohio-based business from an annual turnover of $3 million to $300 million, Kathy uses her clear understanding of business objectives and corporate cultures to find solutions to every imaginable challenge in building and maintaining effective air, hotel, ground transportation and meetings programs.

She was one of the earliest adopters of modern meetings technologies and the on-site travel service concept.

Kathy enjoys presenting at major trade association events and has appeared in numerous travel segments on The Weather Channel. She resides in Atlanta.

 

Speaker topics:

  • Leisure travel
  • Supplier negotiations
  • Travel management
  • Travel risk management
  • Women in management

Olivier Benoit

Principal and Vice President, Global Air and Intelligence & Analytics Practices at Advito

As Principal and Vice President for Advito, Olivier Benoit sets and executes the direction for the global Air practice and the Intelligence & Analytics practice. Managing a team of business travel, business intelligence and sustainability experts, he develops strategy and implements Advito’s dynamic performance management framework across a diverse range of global clients. Beyond sourcing, this progressive methodology is supported by cutting-edge, cloud-based technology combined with supplier engagement, traveler behavior and demand management to deliver superior savings while increasing traveler satisfaction and reducing clients’ environmental footprint.

Previously, Olivier served as the global corporate sales director for Air France KLM where he was responsible for business development in Europe and North America, as well as emerging market developments in Asia and South America. He also spearheaded the creation of an integrated global contracting process with JV partners for fortune 500 clients. Prior to that role, Olivier was the Commercial Director – Singapore, Indonesia, Australia, and New Zealand for Air France KLM.

Olivier earned a Master of Science in Finance at Université Paris Dauphine and a Master of Business Administration, from Institut d’Administration des Entreprises in Aix-en-Provence, France. He recently earned an Executive Leadership certificate from Cornell University. He is fluent in French and English, and proficient in German. He has previously lived in Singapore, Warsaw, Lyon, Paris and Stockholm. Olivier is now based in Montpellier, France.

Speaker topics:

  • Air contracting
  • Airline industry trends
  • Air Revenue Management Pricing
  • Demand & Behavior Management
  • Dynamic Program Management™
  • New Distribution Capabilities
  • Sourcing
  • Sustainability

April Bridgeman

Senior Vice President at BCD Travel and Managing Director at Advito

April Bridgeman is a longtime road warrior with unmatched passion for the business traveler experience. She has a clear vision for travel-related solutions that blend into today’s digital and socially connected lifestyles. April loves to collaborate with clients to incorporate unique behavior management strategies and newly available intelligence & analytics to drive corporate travel programs across new horizons.

As managing director of Advito, April heads BCD Travel’s global consultancy unit, inventing new best practices in corporate travel management. She is known for taking concepts and turning them into reality. Under her guidance, Advito continues to develop new practice areas and deepen analytics that vastly increase travel program value.

As senior vice president of BCD Travel, April is often tapped to meet with clients for her unique skill set, experience and capacity to innovate managed travel programs. Currently, she leads hotel solutions – home to BCD’s comprehensive hotel category management solution, Stay, as well as sustainability. In her previous role as senior vice president of strategic marketing, she led BCD Travel’s product planning, product marketing and emerging technologies teams.

April is a highly sought-after speaker and resource across the travel industry. Before joining the BCD Travel team, April was a management consultant with Deloitte for over eight years, providing strategy and operations consulting.

April earned a Bachelor of Arts in economics and German, a Master of Health Services Administration and a Master of Applied Economics from the University of Michigan. She is based in Chicago, Illinois.

Speaker topics:

  • Demand management
  • Emerging technologies
  • Hotel category strategy
  • Intelligence & analytics
  • Marketing
  • Digital transformation
  • Sustainability strategies
  • Supplier negotiations
  • Travel consulting
  • Virtual collaboration

Yvette Bryant

Senior Vice President of Diversity,  Equity and Inclusion at BCD Travel

Yvette Bryant leads the development and implementation of BCD’s company-wide DE&I strategy, policies, initiatives, tools, and processes. She’s committed to driving the company’s overall DE&I
focus of strengthening our culture and teams, sustaining a welcoming and respectful environment where everyone is valued and can feel safe, and where our diversity makes us stronger.

Prior to this role, she led BCD’s People & Culture (P&C) team for the Americas region and was responsible for all HR aspects, linking the company’s business and talent strategies. Yvette has over 30 years of HR management experience with 24 years in leadership roles at various organizations.

Yvette is a member of the global P&C leadership team where she helps set the global people agenda for the organization. She holds a Bachelor of Arts degree from Columbia University.

Yvette enjoys spending time with her family and together with her husband are the proud parents of three children. Born in Barbados but raised in Boston, she calls Atlanta home. In her free time, she loves watching basketball and dancing.

Speaker topics:

  • DE&I strategies for organizations
  • Employee engagement
  • Inclusive travel

Christian Dahl

Senior Vice President People & Culture at BCD Travel

Our commitment to advancing our strong employee experience helps us develop an adaptable and sustainable workforce. 

Christian defines and leads our company-wide employee experience initiatives and heads our human resources groups worldwide. In that role, he defines the company’s people strategy, employer branding, learning and development, talent development programs and talent acquisition.

Under his leadership BCD Travel became the first travel management company to reach for and achieve accreditation from Investors in People®, a globally recognized workplace ratings firm. BCD has regularly been included among the companies named to Forbes’ list of America’s Best Employers and FlexJobs’  list of Top Companies with Remote Jobs. The company was selected for a 2017 Stevie® Award for its multi-year Confident Self approach to talent management. That approach links recruitment, professional development and employee satisfaction to increase service quality and client satisfaction.

By strategically enhancing the opportunities for BCD employees, Christian has overseen a rise in employee engagement by more than 5.3% since 2014 and a doubling in the hours per employee spent on training—including the strengthening of BCD’s middle management for better leadership capabilities at all levels.

Christian began his career in the travel industry in 1993 at BCD Travel legacy company DanTransport, covering many roles in operations, marketing, learning & development and finally overall HR. He lives in Copenhagen, Denmark.

Mike Eggleton

Director, Research and Intelligence at BCD Travel

Mike has been a member of the Research & Intelligence Team since 2013. He joined BCD Travel after a career at British Airways, bringing a wealth of experience in business strategy, network planning, competitor analysis, economics, market analysis and forecasting.

At BCD, he is responsible for producing the Industry Forecast and providing insights and thought leadership on a range of trends and issues relating to the business travel industry. Mike has a Bachelor of Arts degree in Geography from the University of Southampton. He is based in Rickmansworth, U.K.

Speaker topics:

  • Airlines
  • Competitive analysis
  • Economics
  • Forecasting
  • Industry Forecast
  • Market analysis
  • Market Insights
  • Network planning

Shelley Fletcher-Bryant

Vice President, Client Relationship Management at Advito

As Vice President of Client Relationship Management for Advito, Shelley oversees engagements with clients and prospects that help deliver ROI and optimize travel programs. As well as fostering long-term relationships, Shelley develops new business opportunities across EMEA, APAC and North America. Shelley has direct client management experience, having worked as a Managing Consultant in Advito’s successful Traveler Engagement practice before moving to her current role..

Prior to joining Advito, Shelley spent 20 years working in destination, leisure and retail marketing and sales roles. As a result, she brings a unique perspective of consumer and retail thinking to the world of corporate travel. She studied Business and Social Sciences with the Open University and Marketing with the Chartered Institute of Marketing.

Shelley has spoken at several industry events and webinars, including ACTE, GBTA and ITM events.
She is a member of the TAMS Community & Engagement group and was a lead contributor to the published TAMS Return to the Road Communication Plan.

Speaker topics:

  • Dynamic Program Management
  • Traveler behavior
  • Hotel program spend management
  • Strategic Sourcing
  • Rate negotiation
  • Hotel pricing & distribution

Klaus Goddard

Vice President, Global Distribution at BCD Travel

Klaus works within BCD Travel’s Global Distribution team and has commercial responsibility for BCD’s relationships with key distribution technology partners, including global distribution systems (GDSs), online booking tools (OBTs) and airlines. He helps translate the many complex technical and commercial aspects of today’s distribution landscape into practical, comprehensible advice for clients. 

Klaus has 30 years of travel industry experience in product management, project management and technology consulting. He has held commercial roles in sales and distribution partner management.

Klaus joined BCD in 2007. Prior to BCD, he worked for Amadeus and Sabre. Klaus has lived in Germany and Canada and presently resides in the United Kingdom.

Speaker topics

  • Airline content strategies
  • Content aggregation
  • Distribution disruptions
  • Fragmented distribution
  • Global Distribution Systems (GDS)
  • GDS content strategies
  • IATA NDC
  • Low-cost carrier (LCC) content
  • NDC readiness
  • NDC certifications
  • NDC technologies
  • NDC-OBT integrations
  • Online Booking Tools (OBTs)
  • Recovering distribution costs
  • Untangling NDC complexity

Kent Gränicher

Managing Director, Switzerland at BCD Travel

Managing Director, Switzerland at BCD Travel

Kent Graenicher is an experienced managed travel professional with a thorough knowledge of hotel and transport programs, meetings and events, and travel agency relationship management.

As managing director of Switzerland, he is responsible for all aspects of BCD’s activities including overseeing overall decisions that affect profitability and supervising the operational services and commercial account management.

Prior to joining BCD, Kent spent 12 years leading UBS’ Swiss Travel Team in operations and supplier negotiations. He also directed the implementation and management of UBS’ online booking tool. He started his travel career in 2002 as a project manager for Artsession/Cotravel where he was responsible for the planning and implementation of events and group trips. In 2005, he joined Knecht Reisen as product manager for the U.S. and Canada where he focused on the technical management of the team, product purchasing and relationship building with business partners.

He lives in Arisdorf, Switzerland.

Speaker Topics

  • Travel industry in Switzerland
  • Travel management
  • Business travel trends
  • Implementation & management of business travel programs

Tanya Green

Senior Vice President, NORAM Operations at BCD Travel

Tanya Green oversees global operations for BCD Travel, including a team of more than 3,000 employees. With more than 30 years of experience in the corporate travel industry, she is skilled in navigating operations across regions, anticipating the needs of travelers, travel managers and consultants, and innovating to meet the changing needs of the industry. Tanya foresees business impacts of program changes, leverages multi-service centers to manage program costs, and continually drives automation to improve traveler experience and satisfaction.

Tanya is no stranger to navigating change. She united NORAM operations across regions in 2019, reorganized BCD’s operations service model during the 2020 pandemic, built forward with an entirely new model in 2021, and continues to evolve service offerings to satisfy the rapidly evolving needs of BCD’s customers. Tanya’s leadership, operational and technical expertise enables her to guide employees across competencies, including process management, training, operations customer service, analytics, reporting and technology.

Speaker Topics

  • Global operations
  • Contact center management strategy
  • Operational trends
  • Leading virtual teams
  • Customer journey

Jonathan Kao

Managing Director, North Asia at BCD Travel 

As the managing director of North Asia, Jonathan Kao oversees all commercial, financial and operational functions in Greater China and Japan. Jonathan sets the company’s strategic direction to fulfil our mission of powering customer success by making the most of travel investment, keeping travellers safe and enhancing the traveller experience. Jonathan’s deep understanding of the Asia-Pacific region’s intricate technical, operational, and cultural nuances has played an instrumental role in shaping, strengthening and growing the company in Greater China and Japan.

Jonathan has over 23 years of experience within the corporate travel industry. His extensive experience and deep industry knowledge is derived from creating effective managed travel programs for local and regional companies of varying size and complexity and harmonizing the overall BCD experience for clients across multiple markets. He has a bachelor’s degree in economics from the University of Toronto and a master’s degree in e-Business from the City University of Hong Kong. Additionally, as a Chartered Financial Analyst, Jonathan brings critical analysis and financial acumen to support clients’ more complex needs.

Jonathan lives in Shanghai, China.

Speaker Topics

  • Business travel trends and tourism landscape in Greater China and Japan
  • Technological innovations in business travel management
  • Innovations in business travel payment and expense management
  • Navigating the complexities of travel risk management and duty of care in China and Japan
  • Advancing sustainable and responsible business travel practices within Asia-Pacific

Yannis Karmis

Senior Vice President
Product Planning & Development at BCD Travel

The future of business travel will be shaped by digital technologies which improve traveler experiences while providing more intelligent services for corporations.

Yannis works on the forefront of travel and technology at BCD Travel. He leads a global team that sets the vision and manages the development for all aspects of BCD’s products, platforms and solutions, including TripSource, DecisionSource and BCD Marketplace.

Yannis has over 20 years of experience building global travel technology businesses across the eCommerce and corporate travel industries. Prior to his role at BCD Travel, he held senior-level positions at Sabre, GetThere and Travelocity. He is based in Southlake, Texas.

Speaker Topics

  • Innovation and Digital Transformation in Corporate Travel
  • Building Platforms, Open Systems and Developing Agile Teams
  • Technology Trends in Travel, including NDC, Payments, Big Data, AI and Personalization
  • Digital and CX Trends to Engage Travelers

Adam Kuna

Managing Director, Poland at BCD Travel 

Adam Kuna is the president of the Management Board and managing director responsible for Poland. He oversees the company’s profitability including service configurations, pricing and program management for this market as well as the meeting and events business there. He is responsible for the overall functioning of our legal entity in Poland and all our teams based in the Warsaw, Krakow and Lublin offices. 

With over 20 years of experience working internationally in the hospitality, travel and B2B industries, Adam has held key roles throughout Europe and Asia. In Poland, he headed the UEFA Euro 2012 Accommodation Agency, and worked as the regional director of TUI Travel’s in China and East Asia. He was also based in Spain where he headed the strategic supplier partnership for Hotelbeds. 

He currently lives in Warsaw, Poland. 

Speaker Topics

  • Procurement strategies for air, hotel and car
  • Sustainable business travel
  • Travel management strategies
  • Business travel in Poland
  • Meeting and events strategies

Fernando La Riva

Country Manager, Chile at BCD Travel

In his role as country manager, Fernando La Riva is responsible for client management, operational excellence and the success of BCD’s business in Chile. His journey in the travel industry began in 1993 when he started working at Turismo Maso.

He’s a trained business executive who holds a degree in economics from Universidad Central de Venezuela and a master’s degree in energy and environment.

With his drive for sustainable solutions and analytical skills, he sees the best scenarios to optimize our clients’ travel programs and helps them reach their overall company goals.

Fernando and his wife have two children and are based in Chile.

Speaker Topics

  • Chile and Argentina’s travel industries
  • Corporate travel management
  • Sustainable business operations

Rob McTeague

Senior Vice President and Managing Director, Canada at BCD Travel

Rob McTeague has over 37 years of experience in business travel. He began his career working for different Canadian airlines before joining BCD Travel in 1990. Rob’s years of success at BCD are directly tied to his expertise in helping companies establish and improve their global travel programs. After starting at BCD in Toronto, he quickly moved to roles in the U.S. and global management teams. First entering the Latin American market in 1994, Rob recruited and established many of BCD’s most important agency relationships and was part of the team that built the regional service capabilities that have made BCD such a success in the region. In 2015, Rob was promoted to managing director of Latin America. During this time, Rob led the initiative to acquire BCD’s partner agencies in key markets across the region.

Rob has been called to speak on global travel consolidation and Latin American business development at industry events. Now, he focuses on BCD’s Canadian customers working with BCD’s highly experienced team in that market.

After living in the U.S. for nine years, he returned to Toronto with his wife and son and is thrilled to be living and working in Canada again.

Speaker topics:

  • Global travel consolidation
  • The Latin America travel market
  • The USA-Canada business culture relationship
  • BCD’s Partner Network
  • Multinational mergers and acquisitions

Jorge Mesa

Director, Global Crisis Management at BCD Travel, GBTA Europe Advisory Board member

Jorge ensures the safety of business travelers and helps companies fulfill their duty of care obligations by assisting clients in the development of travel risk management plans, monitoring traveler exposure to risk during trips and ensuring rapid intervention if an incident takes place.

His team provides 24×7 support service, incident monitoring, crisis communication and coordination with third-party security providers. He also helps companies evaluate their travel risk management program’s maturity and provides benchmarking against industry standards.

Joining BCD Travel in 2007, Jorge is one of the founding members of BCD’s Global Crisis Management department, established in 2011. In 2012, he took responsibility for the department’s operations. Before joining BCD, he served as Groups Operations Executive for Axis & Globe Travel. He also has worked in sales at International Travel Consulting, ITC, and in distribution for Giorgio Armani.

He began his career as an executive account manager at Carlson Wagonlit Travel in Barcelona. He holds degrees in Hospitality and Tourism from University of Girona and in Marketing from EADA Business School. And he is Co-Chair on the Global Business Travel Association’s EMEA Risk Committee.

Jorge received the 2022 GTBA Business Travel Service Award. He was recognized for his outstanding contribution to GBTA, their EMEA region and to the business travel profession.

Speaker topics:

  • Duty of Care
  • Travel Risk Management
  • People Risk Management

Miriam Moscovici

VP Partnerships & Research at BCD Travel

Miriam works on the forefront of product and service improvements that deliver value for companies of all sizes by driving effective corporate travel programs. In her role as Vice President, Partnerships & Research, Miriam leads research and introduces concepts aimed at engendering a culture of innovation throughout the organization. She draws deep foundational insight into the buyer’s perspective from her eight years spent as a corporate travel manager. With this knowledge she oversees the BCD Marketplace and Developer Hub, managing a vetted selection of contemporary corporate travel solutions as well as valuable travel data and insights.

Her industry experience and technology savvy, combined with a provocative communication style, keeps her in high demand as a speaker, panelist and judge, including at ACTE, GBTA, and the Phocuswright Innovation Summit. Miriam uses a curriculum she developed to teach students at Metro State University in Denver, where she is enthusiastically grooming the next generation of talent. She was named a 2018 Corporate Travel Innovator by Skift, a global travel industry publication.

Speaker topics:

  • Hotel program technology
  • Travel industry start-ups
  • Travel manager experience
  • Travel technology

Edoardo Priori

Managing Director, Italy at BCD Travel

Edoardo Priori joined BCD with a decade of experience in the legal field. He started working at BCD as a legal consultant in 2018 and advised the executive team on all legal issues. In September 2022, he was appointed acting MD for Italy with a focus on client retention and acquisition. He worked on global integration to streamline processes and bring the full suite of global solutions to clients in Italy. In 2023 he was appointed managing director of Italy.

A native Milano, Edoardo lives in central Milan with his wife. He is an accomplished sports fan and sportsman.

Speaker topics:

  • Travel industry in Italy
  • Change management
  • Business travel trends
  • Legal & compliance

Patrick Pickens

Vice President, Global Sales at BCD Travel

Patrick Pickens is a valued member of our Global Sales team with over ten years of experience in sales and international business. As an accomplished leader with a passion for travel, he oversees a portfolio of some of the largest global accounts at BCD.  

Prior to joining BCD Travel, Patrick led Delta Air Lines’ global meetings, incentives, conferences and events team and represented Delta’s global sales team with 25 key meeting industry partners, media partners and international organizations. Patrick gained entrepreneurial experience through founding his own luxury skincare company, HiQ Cosmetics. Using his background in chemistry and biology, Patrick formulated, designed, and marketed an all-natural, luxury skincare product line which was distributed internationally. Patrick has a bachelor’s degree in chemistry and an MBA in international business.  

Patrick was previously on the board of directors of the LGBTQAI+ travel association, IGLTA, and currently serves on the board of AID Atlanta, a nonprofit organization committed to reducing new HIV infections and improving the quality of life for its community. He was born and raised in Atlanta, Georgia, USA.  

Speaker topics:

  • Traveler wellbeing
  • Traveler engagement 
  • LGBTQIA+ travel
  • Innovative travel programs
  • Travel management trends 
  • Travel program consolidation
  • Air travel trends

Rolando Robles

Vice President, Sales & Marketing, Latin America at BCD Travel

Rolando uses his enormous wealth of experience and deep understanding of both business travel operations and complex client service needs to develop and implement travel programs that support customer goals and objectives. He is highly skilled at building large, unified and productive teams and in creating benchmarking and reporting protocols to achieve measurable results. 

In his current role, Rolando leads business development for BCD Travel in the Latin America region, helping his sales team articulate BCD Travel’s unique value propositions. Over the course of his career he has mastered resource management, program management, transitions and implementations, travel program consolidation, traveler engagement and policy compliance. He enjoys participating in forums that allow him to share industry tips and best practices. He is based in Mexico City.

Speaker topics

  • Advanced purchasing
  • Benchmarking and reporting
  • Business travel operations
  • Complex travel programs
  • Policy compliance
  • Travel program consolidation
  • Travel program implementations
  • Traveler engagement

Valérie Sasset

Vice President and Managing Director, France at BCD Travel 

Vice President and Managing Director, France at BCD Travel

Valérie Sasset has over 35 years of experience in the business travel industry. She started at Diners Voyages in 1985 before moving to Via Voyages and PCV, the Schneider Electric subsidiary. At Havas Voyages, she was one of the first two account managers in France, before taking on major clients such as Schneider Electric, Thomson CSF, Alcatel, ABB, etc. Then, she moved to Kuoni as Director of the business division, then to BTI as General Manager before joining BCD in 2006. Valérie has been leading BCD Travel France ever since. Her courage and knowledge make her a sharp business travel industry expert and a trusted advisor for BCD’s clients in France.

For the past nine years, she has chaired the Transport Commission of industry trade union (Les Entreprises du Voyage- EDV) and is a member of the Marco Polo Association and Women in Tourism.

Valérie’s business motto is “Nothing is impossible for a brave heart.” This maxim has guided her professional career and embodies the values of trust, collaboration and integrity that are critical in the travel industry.

Valérie lives in Paris, France.

Speaker topics

  • Business travel management 
  • Business travel strategy
  • Sustainability 
  • Gender equality
  • Innovation and travel start-ups
  • Leadership and strategy

Ajay Singh

Vice President, Digital Payment and Expense at BCD Travel

Ajay Singh leads digital payment strategy and products for BCD Travel globally. He oversees strategic initiatives and new platform investments in payments and cloud capabilities to transform the procure-to-pay spend management process for Travel & Expense.

Ajay joined BCD Travel in 2019. He has more than 25 years of experience in strategy, product development and innovation with Fortune 500 companies like American Express, Intel, HP and Travelport. At American Express, he led a number of digital transformation initiatives and launched innovative software solutions in Europe and Asia. He has an MBA from Harvard Business School and M.S. in Computer Engineering from University of Texas at Austin. Ajay lives in Silicon Valley.

Speaker topics

  • Digital payment and expense trends in Travel & Expense
  • Digitization, automation, and transformation of end-to-end processes
  • Innovation and digital transformation
  • Invoice management processes
  • Leveraging artificial intelligence (AI) and Machine Learning (ML) in financial processes for automation and data quality
  • Managing Procure-to-Pay spend: Why it matters?
  • Travel & Expense Spend Management

Natalia Tretyakevich

Senior Manager, Research and Intelligence​ at BCD Travel

Natalia is a member of the Research and Intelligence Team at BCD Travel. She works on a variety of innovative research projects around product planning, corporate strategy and industry thought leadership, exploring a wide range of current business travel trends and topics. She has extensive academic experience and holds a Ph.D. in Economics from the University of Lugano, Switzerland, where she is presently a visiting lecturer in corporate travel.

Natalia is a holder of a 3 under 33 ACTE Award for young innovators in the business travel industry. She is based in Madrid, Spain.

Speaker topics:

  • Business travel trends
  • Business travel stakeholders
  • Emerging technology
  • Traveler wellbeing

Iain Withers

Vice President, Global Network at BCD Travel

Iain Withers is a proven leader at BCD Travel with 23 years of experience in the travel industry. He currently holds the title of VP, Global Network and drives globalization strategy for more than 75 partner countries across APAC, EMEA and LATAM. Iain oversees global projects and product rollouts to drive innovation for the Global Network.  

Iain began his journey with BCD as VP, Support Services for the EMEA Partner Network before transferring his skills to the Asia Pacific region. Iain held several senior management roles in the Asia Pacific region, starting as regional general manager, then moving to VP, Client Management overseeing clients and implementation, and working his way up to VP, Supplier Relations. He developed supplier relations strategies, managed all vendor programs and maintained close engagement with suppliers including air, hotel, car, global distribution systems and travel related suppliers. 

Before joining BCD Travel, Iain gained a comprehensive understanding of multi-national and global business travel management working throughout the United Kingdom, Singapore and Australia. Having achieved a Bachelor of Arts degree in European business and with additional non-travel industry work placements in France, Iain has extensive international experience in the areas of marketing, communications and business development, and an appreciation for the diversity of different cultures. 

Speaker topics:

  • Innovation and the Partnership Network
  • Globalization in business travel
  • Rising business travel markets
  • Supplier trends

Andrew Yeo

Managing Director, Australia and Singapore at BCD Travel

In this dual role, Andrew Yeo oversees the commercial, operational and financial responsibility in Australia and Singapore. He leverages synergies between these driver markets to ensure long-term, sustainable growth in the Asia Pacific region. With 25 years of experience in the travel industry, and as a 15-year seasoned corporate travel executive, Andrew has deep knowledge of strategic planning, service delivery, and performance solutions.

His leadership qualities have been honed through 12 years at BCD, where he has held key roles in Operations & Partner Network APAC, overseeing mergers and acquisitions for Japan, China, and Hong Kong. In his most recent role with BCD as VP of Strategic Initiatives, he was instrumental in driving some of the company’s most significant acquisitions in Asia Pacific. He utilizes his extensive expertise to advance and foster strong partnerships within the region. His commitment to excellence is matched by a deep appreciation for cultural experiences and a keen understanding of the travel industry’s intricacies.

Speaker topics:

  • APAC operations
  • Partner Network
  • Business Travel in Singapore & Australia