Inform Report Performance Management

This report takes a closer look at how emerging technologies like machine learning, chatbots et al can make performance management – the activities travel managers should already be undertaking to improve their travel programs – more powerful.

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These technologies are already delivering better and faster business intelligence. But they can do even more. In the future, expect them to continuously monitor and assess program performance, and automatically adjust policy rules and supplier agreements in real-time to achieve smarter outcomes. The result? A better run program, in which travel managers can expect to perform more effectively against key goals like cost reduction, risk management, and employee satisfaction.

Performance management can be simply summed up as tracking and improving the effectiveness of a travel program. In this report, you’ll learn how technology provides extra support to travel managers as they pursue key objectives like cost control, compliance, duty of care and employee satisfaction.