A leading multinational consulting firm had a particular set of challenges in Belgium and they needed BCD Travel’s help to resolve them. Their complex booking and expense process was driving up invoice errors and travel costs. The cumbersome process required manual approvals and administration through an on-site agency setup.
Our client wanted an end-to-end solution to make the process easier, faster and more accurate from booking, to approval and administration. They wanted to reduce office space. And they wanted
this accomplished within a two-year time frame.
We worked together with our client to develop a new, completely automated end-to-end travel process. The implementation of the new process took several steps: