Our case studies show you how our approach, strategies, products and services helped companies in different industries with their business travel challenges. Download our case studies below.
Domino’s leverages the power of BCD Travel’s DecisionSource®, TripSource® and SolutionSource® platforms to keep travelers safe. They now have a single view of essential employee information, making it easier to find and help its people when a crisis happens.
Pharmaceutical company Grünenthal chose BCD Travel as its global managed travel provider, after working with BCD successfully in Germany for 10 years.
Danfoss wanted all of its travelers to have the same high-quality business trip experiences, so the Danish manufacturer changed to serving employees worldwide with one global travel management company, BCD Travel, and SAP Concur’s online booking tool. The result: Savings, compliance, traveler satisfaction and travel team efficiency all improved. The strategy continues to add value. …
U.K.-based biopharmaceutical giant AstraZeneca partnered with BCD Travel to bring 70 countries under global travel program management in just seven months. A case study explains how consolidation enabled innovations and improvements that led to results.
Allegion—in partnership with BCD Travel—has designed a proven, repeatable quality control process for corporate travel that will launch in other regions this year. It also has created a new travel program performance improvement model for the industry.
GermanIT services provider Allgeier Enterprise Services worked with us to choose and implement SAP Concur Travel & Expense for booking and managing business trip expenses. The scalable tool cuts travel costs, and it enables self-service options and end-to-end processes that simplify trips for the company’s workforce. It’s a success story rooted in BCD’s more than 15-year partnership with and in-depth knowledge of SAP Concur.
Relentless wildfires led to a 60% travel increase for U.S. Forest Service firefighters. BCD got them booked in under 30 minutes and on their way to save lives.
LinkedIn launched a campaign to educate employees about benefits of the travel program and encourage them to use it. Traveler satisfaction hit 84%…
Pitney Bowes used analytics to understand how travelers were spending, then encouraged them to kick out-of-policy habits—yielding US$2.7 million in savings…
By sending mobile messages to travelers at key moments of decision, Textron cut costs. The reminders increased preferred vendor use by 90%, and savings more than doubled…
A global agricultural firm wanted to cut travel costs but not revenue-generating trips. The solution: a virtual collaboration strategy that saved US$5.5 million in five months…
Imperial Tobacco’s hotel sourcing consumed too much time and money. The company adopted a modern approach, boosting traveler choices, negotiating leverage and savings…
Kellogg transformed its travel program into an end-to-end powerhouse that streamlines trips and expenses. The evolution enabled a 13% reduction in per-trip-mile costs…
Daimler simplified the business trip to three clicks, reducing time dedicated to booking and expensing trips and adding up to US$27 million in annual productivity savings…
A recently released case study explores how LinkedIn’s travel program tapped into Advito’s Traveler Engagement™expertise to strengthen bonds with on-the-road employees. The result: happier and more productive travelers who are better connected to the company.
The engagement effort led to LinkedIn’s traveler satisfaction score among U.S. employees hitting 84%—an increase of 20 percentage points in two years. Advito helped LinkedIn’s travel team create a recognizable travel program brand, TravelIn, that uses mobile, digital, virtual and social media tools to boost traveler awareness, advocacy, loyalty, trust and satisfaction.
In 2016, BCD Travel became the first travel management company to earn a gold rating from EcoVadis, an independent, internationally recognized firm that measures corporate social responsibility performance. The gold status places BCD in the top 1% of all suppliers assessed by the ratings firm.
A new case study from EcoVadis outlines the steps BCD took to achieve EcoVadis gold:
Solidifying ongoing support from company leaders and integrating CSR into BCD’s corporate strategic direction
Educating and engaging employees worldwide in the CSR effort
Integrating CSR goals into all global operations, including partners and suppliers
Measuring progress using EcoVadis’ tools, and making adjustments to ensure success
Like many large companies, Textron’s travel policy information is contained in a multi-page document posted on the company’s intranet. Employees weren’t taking advantage of guidance or available offers because they just weren’t taking time to go online and learn about them. That led to higher travel costs and missed opportunities to show travelers how staying within policy benefitted them.
Textron turned to BCD Travel’s TripSource® for help—creating a traveler messaging campaign that delivered information about the company’s airport parking discounts at the moment when travelers needed to know.
Pitney Bowes’ travel policy adhered to best-in-class standards; nonetheless, many of its 15,000 employees weren’t following the policy when booking trips. Their noncompliance drove up costs and made it difficult to keep track of travelers’ whereabouts—an important component of the company’s duty of care to employees.
The global technology company turned to DecisionSource®, BCD Travel’s proprietary data management tool, to better understand and manage traveler behavior. DecisionSource enabled customized Travel Report Card reports defined by business unit or line of business. Travel program leaders saw which departments had the biggest opportunity for improvement with noncompliant travelers. Then they reached out to those departmental leaders and began educating travelers about the travel policy and why compliance matters—both to their safety and to the company’s bottom line.
Planning and cooperation contribute to the successful evacuation of expatriates in Egypt In the midst of growing political unrest in early July, the U.S. Embassy in Cairo closed and the State Department advised all non-essential U.S. citizens to leave Egypt. Our client, an aerospace and defense contractor, knew evacuations were imminent for their expatriates living in the region and they asked BCD Travel to handle the evacuation plan.
After integration of two companies into its organization, a multinational food company wanted to streamline its processes and procedures in order to increase efficiency, standardize their global travel policy and reduce costs.