Get travelers to mission-critical destinations
Relentless wildfires led to a 60% travel increase for U.S. Forest Service firefighters. BCD got them booked in under 30 minutes and on their way to save lives.
Case studies
Our case studies show you how our approach, strategies, products and services helped companies in different industries with their business travel challenges. Download our case studies below.
Engage travelers in your program
LinkedIn launched a campaign to educate employees about benefits of the travel program and encourage them to use it. Traveler satisfaction hit 84%…
Connect travelers to policy
Pitney Bowes used analytics to understand how travelers were spending, then encouraged them to kick out-of-policy habits—yielding US$2.7 million in savings…
Influence travelers at the right time
By sending mobile messages to travelers at key moments of decision, Textron cut costs. The reminders increased preferred vendor use by 90%, and savings more than doubled…
Tie travel to business growth
A global agricultural firm wanted to cut travel costs but not revenue-generating trips. The solution: a virtual collaboration strategy that saved US$5.5 million in five months…
Refresh hotel strategy for more choices and savings
Imperial Tobacco’s hotel sourcing consumed too much time and money. The company adopted a modern approach, boosting traveler choices, negotiating leverage and savings…
Capture savings from end to end
Kellogg transformed its travel program into an end-to-end powerhouse that streamlines trips and expenses. The evolution enabled a 13% reduction in per-trip-mile costs…
Simplify trips to improve productivity
Daimler simplified the business trip to three clicks, reducing time dedicated to booking and expensing trips and adding up to US$27 million in annual productivity savings…
Case study: Engaging travelers at LinkedIn
A recently released case study explores how LinkedIn’s travel program tapped into Advito’s Traveler Engagement™expertise to strengthen bonds with on-the-road employees. The result: happier and more productive travelers who are better connected to the company.
The engagement effort led to LinkedIn’s traveler satisfaction score among U.S. employees hitting 84%—an increase of 20 percentage points in two years. Advito helped LinkedIn’s travel team create a recognizable travel program brand, TravelIn, that uses mobile, digital, virtual and social media tools to boost traveler awareness, advocacy, loyalty, trust and satisfaction.
Case study: EcoVadis outlines BCD Travel’s path to gold
In 2016, BCD Travel became the first travel management company to earn a gold rating from EcoVadis, an independent, internationally recognized firm that measures corporate social responsibility performance. The gold status places BCD in the top 1% of all suppliers assessed by the ratings firm.
A new case study from EcoVadis outlines the steps BCD took to achieve EcoVadis gold:
Solidifying ongoing support from company leaders and integrating CSR into BCD’s corporate strategic direction
Educating and engaging employees worldwide in the CSR effort
Integrating CSR goals into all global operations, including partners and suppliers
Measuring progress using EcoVadis’ tools, and making adjustments to ensure success
Case study: Textron uses TripSource to boost in-program airport parking by more than 90%
Like many large companies, Textron’s travel policy information is contained in a multi-page document posted on the company’s intranet. Employees weren’t taking advantage of guidance or available offers because they just weren’t taking time to go online and learn about them. That led to higher travel costs and missed opportunities to show travelers how staying within policy benefitted them.
Textron turned to BCD Travel’s TripSource® for help—creating a traveler messaging campaign that delivered information about the company’s airport parking discounts at the moment when travelers needed to know.
Case study: Pitney Bowes saves $2.7 million with DecisionSource
Pitney Bowes’ travel policy adhered to best-in-class standards; nonetheless, many of its 15,000 employees weren’t following the policy when booking trips. Their noncompliance drove up costs and made it difficult to keep track of travelers’ whereabouts—an important component of the company’s duty of care to employees.
The global technology company turned to DecisionSource®, BCD Travel’s proprietary data management tool, to better understand and manage traveler behavior. DecisionSource enabled customized Travel Report Card reports defined by business unit or line of business. Travel program leaders saw which departments had the biggest opportunity for improvement with noncompliant travelers. Then they reached out to those departmental leaders and began educating travelers about the travel policy and why compliance matters—both to their safety and to the company’s bottom line.
Tension in a trouble zone sparks BCD Travel evacuation plan
Planning and cooperation contribute to the successful evacuation of expatriates in Egypt In the midst of growing political unrest in early July, the U.S. Embassy in Cairo closed and the State Department advised all non-essential U.S. citizens to leave Egypt. Our client, an aerospace and defense contractor, knew evacuations were imminent for their expatriates living in the region and they asked BCD Travel to handle the evacuation plan.
Implementing large account
After integration of two companies into its organization, a multinational food company wanted to streamline its processes and procedures in order to increase efficiency, standardize their global travel policy and reduce costs.
Mondelez case study
A new case study delves into how Advito’s traveler engagement practice helped Mondelēz International, a global snack foods giant, tap into the power of influencing traveler behavior.
Advito, the consulting arm of BCD Travel, helped Mondelēz create a messaging campaign that successfully encouraged employees to spend less—and spend smarter—on every trip.
Case Study: End-to-end solution lowers travel costs
A leading multinational consulting firm had a particular set of challenges in Belgium and they needed BCD Travel’s help to resolve them. Their complex booking and expense process was driving up invoice errors and travel costs. The cumbersome process required manual approvals and administration through an on-site agency setup.
Our client wanted an end-to-end solution to make the process easier, faster and more accurate from booking, to approval and administration. They wanted to reduce office space. And they wanted
this accomplished within a two-year time frame.
We worked together with our client to develop a new, completely automated end-to-end travel process. The implementation of the new process took several steps:
Case Study: BCD Travel´s group air services win gold with Visa at 2012 Olympics
Visa Inc., a global payments technology company, asked BCD Travel to provide them a specialized group air solution for the London 2012 Olympic Games.
Over 1,000 of their representatives were planning to travel from more than 52 countries around the world to the games.
It was a daunting challenge–and we needed to make it simple for them.
Ingram increases online adoption rate to 95 %
BCD Travel recommended Ingram Micro Europe implement Business Online, our online booking tool, as a way to meet both company and traveler needs.
Case Study: Disruption services
We offered Carestream a new class of disruption services that proactively re-accommodates travelers when disruptions occur, which saves time, and traveler satisfaction is higher while stress levels are lower.