Danfoss wanted all of its travelers to have the same high-quality business trip experiences, so the Danish manufacturer changed to serving employees worldwide with one global travel management company, BCD Travel, and SAP Concur’s online booking tool. The result: Savings, compliance, traveler satisfaction and travel team efficiency all improved.
Business travel is undergoing a technology transformation that’s changing every aspect of the traveler’s journey. In this short video, travel leaders from A.T. Kearney, Finastra, Mondelēz International and RELX describe how BCD Travel helps them navigate digital change, make the most of their data and embrace evolution.
The pace of business travel change is exciting—and also can be overwhelming. In a brief video, travel leaders from A.T. Kearney, Finastra, Mondelēz International and RELX explain why they value BCD Travel’s focus on removing complexity from corporate travel.
Having the right travel management company partner is crucial to corporate travel managers juggling program performance and traveler satisfaction. In this short video, travel leaders from A.T. Kearney, Finastra, Mondelēz International and RELX explain why they rely on BCD Travel to provide tailored services, great people, expert advice and true collaboration that enables smart spending on corporate travel and successful business trips for their employees.
U.K.-based biopharmaceutical giant AstraZeneca partnered with BCD Travel to bring 70 countries under global travel program management in just seven months. A case study explains how consolidation enabled innovations and improvements that led to results.
The company saved 15% on managed travel spend in one year. It gained data-centered, actionable insights into 95% of its managed travel spend. And the improved program performance helped the company achieve 86% traveler satisfaction.
“We needed comprehensive, consolidated data to understand where out-of-policy spend was happening and then make improvements,” said Kerrie Henshaw-Cox, AstraZeneca’s travel program leader. “Our consolidated travel program enables the travel team to better support AstraZeneca business leaders.”
Applying manufacturing-style quality control to corporate travel has helped Allegion reduce errors that add friction to employees’ business trips. The result: Better travel experiences and happier travelers. After rolling out the strategy in the United States in January 2018, booking errors linked to travelers’ misunderstanding of policy dropped 50%. The complaint rate per issued airline …
German information technology services provider Allgeier Enterprise Services worked with BCD Travel to choose and implement SAP Concur Travel & Expense for booking and managing business trip expenses. The scalable tool cuts travel costs, and it enables self-service options and end-to-end processes that simplify trips for the company’s rapidly growing workforce. It’s a success story rooted in BCD’s more than 15-year partnership with and in-depth knowledge of SAP Concur.
Ingersoll Rand rolled out BCD Travel’s TripSource® self-service platform to travelers in six Latin American countries—Argentina, Brazil, Chile, Costa Rica, Mexico and Peru. The aim was to bring outside spend in through in-program hotel bookings, improve the traveler experience and drive savings. But six months later, adoption of the TripSource app was still low.
A new case study details how Ingersoll Rand partnered with BCD to solve the problem with a traveler outreach strategy. In English and Spanish was explained how TripSource increases travelers’ hotel choices; saves them time when booking hotels; and increases their safety because the company can find them in an emergency.
Travel team members used Skype sessions and surveys to follow up with travelers. Then, after they registered for the app, travelers received targeted messages before, during and after trips.
Amid a merger, Springer Nature transformed its travel program into a global operation. Consolidation led to savings of 13% and a 69% increase in hotel-to-trip-night bookings.
Springer Nature, a leading academic, professional and educational publisher of some of the world’s most influential journals, seized the opportunity presented by a large merger to transform its travel program. A newly released case study outlines the success.
Increasing online bookings was a high priority. BCD helped Springer Nature gain traveler buy-in by crafting a comprehensive yet clear global travel policy; educating travelers about the policy and online booking; and configuring the Concur online booking tool (OBT) to simplify bookings, reduce traveler frustration and increase compliance.
Relentless wildfires led to a 60% travel increase for U.S. Forest Service firefighters. BCD got them booked in under 30 minutes and on their way to save lives…
For years, the hotel contracts for a U.S.-based defense and cybersecurity firm were pretty straightforward. The company used most of the same hotel properties over and over. It negotiated rates annually, factoring in per-diem amounts allowed by its government clients.
Then two important things changed. Hoteliers began shifting to pricing models that fluctuated based on supply and demand. And the company switched to a strategic sourcing process that was dynamic, too. The travel program needed to be able to demonstrate the value and performance of its hotel contracts throughout the year.
A newly released case study details the solution. The company’s travel program leader turned to Dynamic Performance Management™ from Advito to gain access to real-time analytics and regular, data-centric insights.
LinkedIn launched a campaign to educate employees about benefits of the travel program and encourage them to use it. Traveler satisfaction hit 84%…
Pitney Bowes used analytics to understand how travelers were spending, then encouraged them to kick out-of-policy habits—yielding US$2.7 million in savings…
By sending mobile messages to travelers at key moments of decision, Textron cut costs. The reminders increased preferred vendor use by 90%, and savings more than doubled…