Traveler inquiry

Due to the coronavirus outbreak, we’re receiving more calls and emails than usual. Although we’re doing our best to minimize the impact, it’s still possible you’ll experience a longer waiting time than usual. We apologize for the inconvenience and are thankful for your understanding.
You can find more specific updates and guidelines on the coronavirus here.

  • Check out our frequently asked questions for self-support
  • In general:
    • To make or change travel arrangements, or if you have questions about an itinerary, you need to contact your company’s travel office for the fastest support. Contact details can be found on your itinerary.
    • In the event of an emergency, the fastest way to get help is by calling the number on your itinerary. Or click here for a list of telephone numbers by country.
    • Don’t remember the travel portal login or having difficulty with the online booking tool? Please contact the travel department at your company. Each company has a different set of contacts for their business. Most often, emergency contact information can be found within your written policy or on your itinerary.
  • Locate a BCD Travel office in your country. click here
  • Download the TripSource app for easy access to all your corporate travel details while en route.