BCD Travel and Concur partner to deliver greater hotel content to Concur Travel

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Release TripSource Hotels integrates with Concur Travel

BCD Travel and Concur partner to deliver greater hotel content to Concur Travel

UTRECHT, The Netherlands, Nov. 17, 2017 – BCD Travel’s clients who use Concur Travel will gain access to the same expansive hotel choices already available to travelers who book hotels using a BCD agent or the TripSource® app and website, BCD’s traveler engagement platform.

The integration between TripSource and Concur Travel will provide business travelers with access to over one million unique property options across the globe, letting them choose from over 15 million hotel rate shopping choices. Ensuring availability to desirable rooms and rates is critical, because the success of a company’s travel program depends on earning the confidence of travelers that they can find what they want in-program.

“Travelers should have access to the same rooms and rates whether they’re booking through an agent, their online booking tool or their mobile device,” said Yannis Karmis, BCD Travel SVP, Product Planning & Development. “Our integration with Concur Travel reflects our progress in meeting that marketplace expectation.”

In addition to helping ensure that travelers can find the hotel accommodations they expect when traveling on business, the integration will also help fix the problem of inconsistent content across booking channels.

The BCD hotel program combines content from Global Distribution Systems with that of leading hotel booking aggregators and private hotels. It lets travelers book client-negotiated rates and offers from hotel chains and private hotels alike— including fully flexible, restrictive, pre-paid, package, wholesale and mobile rates.

“Concur and BCD have a shared goal of offering comprehensive, competitive properties and rates.  Supplementing GDS content with BCD’s hotel program is a great win for our mutual clients and travelers.”  We are pleased to work together to bring this solution to clients worldwide,” said Mike Koetting, Concur EVP, Supplier and TMC Services.

BCD Travel’s integration with Concur Travel will launch with a pilot group of users. BCD’s hotel booking engine will integrate with Concur Travel by utilizing a proprietary Concur Hotel API. BCD Travel’s reporting and analytics platform will capture traveler data, ensuring accessibility to important business trip information.

In addition to greater hotel content, BCD Travel’s relationship with Concur offers businesses a powerful way to bring more travel spend and trip components under management —air, hotel, car and rail inventory, parking, ground transportation and dining. In combining BCD’s full-service travel management with Concur’s online booking and expense solutions, the two companies provide among the broadest offering for capturing, measuring and managing travel spend in the market today.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

About Concur

For more than two decades, Concur, an SAP company, has taken companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. Concur’s global expertise and industry-leading innovation keep its customers a step ahead with time-saving tools, leading-edge technology and connected data, in a dynamic ecosystem of diverse partners and applications. User-friendly and business-ready, Concur unlocks powerful insights that help businesses reduce complexity and see spending clearly, so they can manage it proactively. Learn more at concur.com or the Concur blog.

BCD Travel increases investment in Brazil in a move that strengthens South American presence as part of ongoing growth strategy

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BCD Travel takes full ownership of Brazil operations

BCD Travel increases investment in Brazil in a move that strengthens South American presence as part of ongoing growth strategy

UTRECHT, The Netherlands, November 9, 2017 – BCD Travel today announced it has taken full ownership of its operation in Brazil after purchasing all outstanding shares from its current joint venture partner, Antonio Fernando Slomp. The acquisition positions BCD strongly for further growth in Latin America’s largest economy. The company’s Brazil operation employs approximately 300 people.

“Our additional investment strengthens our strong presence in a market where our clients need to be, and it allows us to enhance our product and service offerings in Brazil and grow our business in a key emerging market,” said Mike Janssen, BCD’s president of the Americas region.

This week’s announcement follows the establishment in October 2013 of a new Brazilian joint venture, and BCD’s subsequent acquisition of a controlling interest in it. Since acquiring that controlling interest, BCD upgraded telephony infrastructure, instituted new workflow management processes, implemented a world-class back-office system and improved training and development. With this move to full ownership, BCD will continue investing heavily in technology and solutions that enhance service, improve data and offer other benefits for clients in Brazil.

Slomp and his Brazilian travel management company, Avipam, has been part of the BCD Travel network since 2006. With offices in both São Paulo and Rio, Avipam is a strong local player in Brazil.

“We have enjoyed many years of cooperation with BCD Travel as a partner and shareholder, and we welcome this change.  The strong relationship and trust between Avipam and  BCD Travel will position us to collaborate on any mutually beneficial opportunities that arise in the future, for either Brazilian or global corporations,” said Slomp.

The largest economy in Latin America and ninth largest in the world, Brazil provides significant opportunities for companies doing business there. The country has the world’s fifth largest population, with almost 210 million people.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

BCD Travel agreement with British Airways and Iberia lets clients book reservations on BA and IB without incurring distribution surcharge

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BCD Travel clients wont pay BA IB distribution surcharge

BCD Travel agreement with British Airways and Iberia lets clients book reservations on BA and IB without incurring distribution surcharge

UTRECHT, The Netherlands, October 31, 2017 – BCD Travel has reached an agreement with British Airways (BA) & Iberia (IB) that will let its clients book reservations on BA and IB without incurring a distribution surcharge.

The airlines announced earlier this year that they would introduce a distribution technology charge (DTC) beginning Nov. 1 applied to all air bookings with the exception of those made through NDC-based connections, or through the airlines’ websites, sales offices and call-centers. Bookings made using global distribution systems (GDSs) will be subject to the charge while bookings using the International Air Transport Associations’ (IATA’s) new distribution capability (NDC) will not.

Under the multi-year deal, BCD Travel is strongly committed to working with BA and IB, as well as technology providers, to determine how new technologies and distribution capabilities can be implemented to improve the travel experience for mutual clients and travelers. BCD is also committed to ensuring that companies retain the benefits of traditional distribution channels and will continue exploring the option of GDSs providing a viable NDC solution.

One of the three GDSs has supported this arrangement which will allow BA and IB to waive the DTC for bookings made through this GDS from 1 November. BCD is now confident that similar support will be forthcoming from the other two major GDSs.

“We are committed to ensuring our industry moves forward and new technologies are used to improve the customer experience for travel buyers. This agreement helps do that,” said Rose Stratford, BCD Travel executive vice president global supplier relations and strategic sourcing. “It ensures that airline distribution channels will continue to provide corporate travel buyers with all the benefits they currently enjoy.

“This includes the ability to shop from among multiple competing offers between like city pairs and to capture essential data needed to keep travelers safe on the road. We applaud British Airways & Iberia’s willingness to work with BCD Travel to reach an agreement that mutually benefits our customers.”

“We are delighted to have reached this agreement with BCD Travel which is great news for our mutual customers,” said Stephen Humphreys, British Airways Global Head of Sales. “BCD Travel has given a strong commitment to NDC, and we look forward to working in collaboration with them and their technology partners in developing plans and delivering enhanced experiences for customers.”

About BCD Travel
BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group
BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint ventures Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

BCD Travel maintains top corporate social responsibility rating to rank among top 1 percent of all suppliers

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BCD Travel scores gold rating on EcoVadis CSR audit

BCD Travel maintains top corporate social responsibility rating to rank among top 1 percent of all suppliers

UTRECHT, Netherlands, Oct. 26, 2017 – BCD Travel has earned a gold ranking in an independent assessment measuring its corporate social responsibility performance — the only travel management company to achieve the top rating for two consecutive years.

The ranking places BCD Travel in the top 1% of all suppliers assessed by EcoVadis, the world’s leading platform for CSR ratings for global supply chains. In achieving its gold CSR ranking, BCD Travel improved upon its previous year’s score by 15%.

“We’re extremely proud of achieving top recognition by EcoVadis for two consecutive years, because it affirms our long-term commitment as an organization to operating responsibly and sustainably,” said Kathy Jackson, BCD Travel’s executive vice president of global program management and executive chair of corporate social responsibility.

BCD’s year-over-year improvement was driven by a handful of key initiatives, including:

The EcoVadis methodology examines 21 criteria across four themes of Environment, Fair labor practices, ethics/fair business practices, and supply chain. Based on international CSR standards, the methodology includes the Global Reporting Initiative, the United Nations Global Compact, and the ISO 26000, covering 150 spend categories and 140 countries. GRI is the the world’s most widely used sustainability framework. More than 30,000 companies use EcoVadis to reduce risk, drive innovation and foster transparency and trust between trading partners.

“This is an impressive achievement,” said David McClintock, Marketing Director at EcoVadis. “Generally, as a company’s CSR program matures, it becomes more challenging to make incremental improvements in the EcoVadis rating. The work BCD Travel invested in its CSR program over the past 12 months has paid off with a solid 15% improvement. Their dedication sets a great example, even for the most mature programs to keep striving for excellence.”

More than 150 leading multinationals worldwide, including Verizon, Nestlé, Johnson & Johnson, Heineken, Coca-Cola Enterprises, Nokia, L’Oréal, Bayer, Alcatel-Lucent, ING Bank, Air France-KLM, Centrica/British Gas, BASF, and Merck use EcoVadis to monitor the CSR performance of their supply chains.

Rather than approaching corporate social responsibility as an independent set of goals, BCD regards CSR as an underlying component of everything it does, Jackson said. “It’s part of who we are as an organization. In addition to bolstering our reputation as a great company to do business with, that approach has also won us recognition as one of the best employers to work for.”

In late August, BCD Travel became the first travel management company to reach for and achieve silver accreditation from Investors in People, a globally recognized workplace ratings firm. The GBTA Foundation’s Project ICARUS recognized BCD Travel as recipient of the Sustainability Outstanding Achievement Award  in the Travel Intermediary category twice for its sustainability efforts. BCD Travel also is partnering with GBTA in building a new self-assessment tool that will allow corporate travel buyers to benchmark the maturity level of their company’s sustainability program.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint ventures Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

About EcoVadis

EcoVadis is the first collaborative platform providing sustainability ratings and performance improvement tools for global supply chains. EcoVadis’ easy-to-use CSR scorecards help procurement teams to monitor supplier environmental, social and ethical practices across 150 purchasing categories and 110 countries www.EcoVadis.com

BCD Travel earns globally recognized workplace accreditation

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BCD Travel earns globally recognized workplace accreditation

BCD Travel earns globally recognized workplace accreditation

UTRECHT, The Netherlands, Oct. 18, 2017 –  Investors in People, a globally recognized workplace ratings firm, has awarded BCD Travel accreditation in people management. BCD Travel is the first travel management company to pursue and receive IIP’s independent endorsement, which positions the TMC as one of the top companies to work for in the corporate travel industry.

IIP ratings set the standard for what it takes to lead, support and manage people well for sustainable results. More than 14,000 businesses and organizations across 75 countries have been accredited by the people management auditor since 1991. In issuing its three-year accreditation of BCD Travel, the ratings firm compared  the company’s performance against a proven, 27-scale framework of talent-management success. IIP also measured how well talent management supports BCD’s internal goals for culture, leadership, business growth and workforce development.

IIP accreditation goes beyond popular workplace polls by helping companies objectively demonstrate to employees and job candidates that their organization a great place to build a career. During the assessment process, IIP representatives made site visits to BCD offices and interviewed employees around the globe.

“This accreditation by a respected third party further validates the strengths of our workplace and the effort we have put into evolving it,” said Christian Dahl, BCD’s senior vice president of Strategic Talent Management & Global Human Resources. “The IIP process revealed how well our workplace practices align with business strategies, and it helped us identify areas where we can improve. We continue to take a leading role in driving industry improvements in talent managementcorporate social responsibilityworkplace flexibility and ethical, sustainable business practices.”

In achieving IIP accreditation, BCD Travel joins an elite group of companies such as Fujitsu and McDonald’s that are universally recognized for their commitment to developing top talent.

“Investors in People accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to success,” said Paul Devoy, head of London-based IIP. “BCD Travel should be extremely proud of their achievement.”

Forbes has listed BCD Travel among the best U.S. employers for each of the past three years. FlexJobs ranked the company among the 100 best for workplace flexibility and remote working opportunities. The company also has been recognized by Top Workplaces as one of the best companies to work for in America.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

BCD Travel acquires Air Club Travel

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BCD Travel acquires Air Club Travel

BCD Travel acquires Air Club Travel

Move strengthens BCD’s presence in the Polish market as part of its ongoing growth strategy

UTRECHT, Netherlands, Oct. 17, 2017 – BCD Travel today announced it has acquired Polish-based travel agency Air Club Travel.

“We have a long-standing partnership with Air Club Travel, based on mutual trust and a shared commitment to quality. Over the past 12 years, we have gotten to know each other’s culture and growth goals very well,” said Stewart Harvey, BCD Travel’s president of Europe, Middle East and Africa. “This acquisition is a logical next step. Extending our global network fits into our ongoing pursuit of growth opportunities.”

BCD Travel bought 100% of the shares of Air Club Travel, established in Poland in 1990. The full team, approximately 100 dedicated employees, will remain located in Warsaw and will keep operating under the Air Club Travel brand. The company has approximately 2,000 customers; many of these clients have been with Air Club Travel since the company’s inception. More than 100 global clients are already served in cooperation with BCD Travel. Air Club Travel has also been the official representative of BCD Meetings & Events in Poland since 2016.

“We’re very excited by the opportunities that this acquisition creates for our future,” said Stanislaw Modlinski, general manager of Air Club Travel. “We are used to working together with BCD Travel, so it is with full confidence that we start this new journey. Together we will continue to thrive and add value for our customers and for our staff, who will now benefit from even greater long-term career growth opportunities.”

The acquisition of Air Club Travel is the latest in a series of investments BCD Travel has made in recent years to grow its business across the globe. Other acquisitions have included Nordic travel agency Ticket Biz, BCD Travel Brasil Turismo, U.S.-based World Travel Services, U.K.-based international events agency Zibrant and marketing logistics agency Plan 365, Inc. The company has also increased its ownership stake in its operations in China, Hong Kong and Dubai, as well as in U.S.-based Acendas Travel. BCD has also acquired technology assets from mobile technology company GetGoing.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

BCD Travel bolsters its reputation as the travel industry’s ‘Most Admired Travel Management Company;’ wins best TMC designation for fifth time

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Release BCD Travel named Most Admired TMC AGAIN 2017

BCD Travel bolsters its reputation as the travel industry’s ‘Most Admired Travel Management Company;’ wins best TMC designation for fifth time

UTRECHT, Netherlands, Oct. 4, 2017 — A cross section of corporate travel industry professionals surveyed by industry news publication The Beat has selected BCD Travel as the Most Admired Travel Management Company for the fifth time, The Beat announced yesterday.

Presented by The BTN Group, the 10th Annual Beat Readers’ Choice Awards reflect the results of a readers’ poll conducted earlier this year. The poll asked what company in each of six supplier segments (airline, hotel, car rental, TMC, tech provider, payment system) they “most admire for its policies, management style and service for business clients.”

The Beat’s readers include those working in the business travel industry from corporations, TMCs, airlines, hotels, global distribution systems, technology providers, car rental firms, payment systems, consultants, financial analysts and media.

“BCD Travel is successful because we empower our people to provide great service to our clients. Winning Most Admired TMC five times demonstrates that we’re listening to our clients and responding in the right ways – from trip planning and booking solutions to our broad-ranging hotel program, analytics and payment and expense offerings,” said BCD Travel President and CEO John Snyder. “We’re honored that our colleagues, peers and clients noticed our efforts and voted us Most Admired. We’re going to keep working hard to provide superior and innovative solutions for corporate business travel around the globe.”

The Most Admired TMC award is one of several honors BCD Travel received in 2017. In June, one of the TMCs many satisfied clients, global defense contractor Raytheon, presented BCD with a 2017 Supplier Excellence Program EPIC Award for outstanding performance, contributions and support to the defense contractor’s global corporate travel programs. The annual award honors companies who excel in customer service and operational support while helping the company achieve Raytheon’s key goals and initiatives.

In August, BCD became the first travel management company to reach for and achieve accreditation from Investors in People, a globally recognized workplace ratings firm. In September, BCD’s top HR executive, Christian Dahl, was named Human Resources Executive of the Year  at the 2017 Stevie® Awards. Dahl was recognized for the company’s progressive talent-management efforts made under his leadership. A cornerstone of that success is the company’s Confident Self initiative that supports BCD’s business priorities by developing its people. BCD Travel also was named in the top half of Forbes’ 2017 list of America’s 300 Best Midsize Employers.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

BCD Travel recognized for talent management initiatives as Christian Dahl named Human Resources Executive of the Year at 2017 Stevie® Awards

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Christian Dahl named Human Resources Executive of the Year

BCD Travel recognized for talent management initiatives as Christian Dahl named Human Resources Executive of the Year at 2017 Stevie® Awards

ATLANTA, Sept. 25, 2017 – BCD Travel’s multi-year, global initiative to put its people first with the design and implementation of a comprehensive talent management recruitment and retention program has won international recognition from the 2017 Stevie® Awards. The prestigious business awards named Christian Dahl, senior vice president of Strategic Talent Management & Global Human Resources for BCD Travel, the Human Resources Executive of the Year, in ceremonies Friday evening in New York City.

“I consider this Stevie award to be a recognition of our entire global talent management team that has succeeded in making BCD Travel a great place to work,” said Dahl.

Named after the Greek word for “crowned,” The Stevie Awards for Great Employers recognize the world’s best employers and the human resources professionals, teams, achievements and HR-related products and suppliers who help to create and drive great places to work.

“Christian’s recognition is not only a great personal and professional achievement, but also reflects the progress BCD Travel has made in talent management under his leadership,” said BCD Travel President and CEO John Snyder. “Building a reputation as a great company to work for helps us attract and keep top talent. And the outstanding service our excellent employees provide wins us recognition from the most important group of all: our customers.”

In June, global defense contractor Raytheon awarded BCD Travel with a 2017 Supplier Excellence Program EPIC Award for outstanding performance, contributions and support to the defense contractor’s global corporate travel programs. The annual award honors companies who excel in customer service and operational support while helping Raytheon achieve its key goals and initiatives.

Dahl’s nomination for Human Resources Executive of the Year outlined the company’s successful development and implementation of BCD’s Confident Self initiative. Launched in 2014, the strategy drive BCD’s People goals across the organization globally.

“The Confident Self is based on an understanding that employees will thrive in an environment where they are empowered to succeed, and that will create success for them personally and for our company,” Dahl explained. Employees say the Confident Self initiative helps them understand what success looks like and how to achieve it—removing the mystery of how to get ahead.

Among Dahl’s accomplishments since he became BCD Travel’s top talent executive in 2011:

  • Employee satisfaction rose more than eight percentage points between 2011 and 2016. The latest employee survey indicates 83.6 percent of employees are happy in their jobs.
  • The number of employees receiving training rose 15 percent between 2014 and 2016. Last year, 12,129 employees received training—a significant accomplishment in a company of 13,000 people.
  • Nearly a quarter of new hires in 2016 were referred to BCD by existing employees.
  • Forbes has listed BCD Travel among the best U.S. employers for each of the past three years.
  • FlexJobs ranks BCD among the 100 top companies for workplace flexibility and remote working opportunities. Creating an environment that enables better work-life balance has been a high priority for Dahl. About a third of the company’s global employees work from home.

BCD also has accelerated its talent-development efforts for the broader business travel sector. In 2012, the company partnered with the Association of Corporate Travel Executives to launch the Management Associate Program. MAP sends new graduates around the world to train for careers in the corporate travel industry. The year-long internship was recognized as a top trainee recruitment program at the 2017 European Excellence Awards in Berlin.

More than 50 professionals worldwide participated in the judging process to select this year’s Human Resources Executive of the Year  finalists. The winners were announced at a gala ceremony Friday, Sept. 22 at the Marriott Marquis Hotel in New York City.

Investors in People, a globally recognized workplace ratings firm, has awarded BCD Travel accreditation in people management. BCD Travel is the first travel management company to pursue and receive accreditation from Investors in People, a globally recognized workplace ratings firm. IIP ratings set the standard for what it takes to lead, support and manage people well for sustainable results. IIP accreditation goes beyond popular workplace polls by helping companies objectively demonstrate to employees and job candidates that their organization a great place to build a career.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

Advito’s 2018 Industry Forecast

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2018 Industry Forecast Release

Advito’s 2018 Industry Forecast predicts rise in hotel rates and stable airfares; showcases emerging travel trends  

CHICAGO, September 12, 2017 – Advito’s 2018 Industry Forecast  predicts a modest rise in global hotel rates and increased air travel that will have minimal impact on airfare prices, except in markets where demand is greatest. The annual review also highlights a growing problem related to lack of hotel availability at preferred rates, ongoing issues with traveler security and risk, as well as emerging challenges related to new NDC standards. In addition, it examines novel third-party services with the potential to offer travelers advantages via machine learning.

“In many ways, global corporate travel in 2018 will be remarkably similar to 2017; demand continues to grow slowly, but steadily, for the air and hotel sectors,” says Bob Brindley, vice president and principal of Advito, the global travel consultancy that produces the annual study. “Because hotel demand is outpacing capacity, prices will rise about 2 to 4 percent, depending on the market. The relatively low price of oil means that airlines can add capacity in step with demand, while keeping prices in check. Generally, the market favors buyers as price increases in dominant markets will be offset by lower fares in competitive markets, producing balance in the overall picture.” Brindley and Jason Kramer, managing consultant of Advito, will discuss these trends and more during an ACTE webinar at 10:30 a.m. EDT on Thursday, Sept. 21.

One change from recent years is that corporate car rental prices in North America are expected to rise by as much as 5 percent in 2018 due to operator issues, including higher fleet prices and a downturn in the resale market. While this does not impact travel budgets as much as air and hotel expenses, it is a significant shift compared to recent years when prices dropped.

Hotel Rate Availability Challenges Continue

One of the most vexing dilemmas for corporate procurement and travel departments is hotel rate availability – a problem that will continue into 2018. As hotels become more sophisticated in yield management techniques, business travelers are increasingly unable to find and book rooms at preferred rates. Advito research reveals that such rates were unavailable 24 percent of the time on a global basis, with the figure as high as 33 percent among European hotels.

“This trend can reduce the value of negotiated rates,” says Brindley. “To address this challenge, we recommend that clients track rate availability and renegotiate where appropriate.  In certain cases, clients may consider dropping a property from its program or shifting to a dynamic discount to improve savings.   Companies that tackle this issue most effectively manage their activity with standard hotel rate audits, rate availability audits and hotel price assurance services.”

Promotion of NDC Standards Accelerates

Beginning in 2015, airlines began encouraging Travel Management Companies (TMCs) and their mutual corporate clients to move to new direct booking channels using IATA’s New Distribution Capability (NDC) standards, which enable airlines to present bundled packages, rather than choices based only on price. Imposing surcharges for bookings made through non-direct channels is becoming standard practice, a trend that is expected to accelerate.

“While it’s essential for outdated technology to evolve, companies should be aware of underlying challenges with this system, including access to transparent, consolidated information for efficient comparison shopping, duty of care responsibilities and traveler support,” Brindley cautions. “By locking into NDC agreements, one of the greatest dangers is that companies may reduce their long-term negotiating power. Currently, one of the great strengths of a GDS is its aggregation of content, enabling comparison shopping between suppliers.”

Travel Risk and Security Concerns Persist

Geopolitics and terrorism have added new dimensions to travel, exposing more travelers to risk. Areas to monitor in the coming year include deteriorating diplomatic relations between the U.S. and Russia and escalating tensions in the Korean Peninsula. Travel also may become more difficult if visa and immigration regulations change and as security authorities safeguard travelers from perceived threats with measures like in-flight bans on electronic devices. Because it’s impossible to predict when and where terror threats or natural disasters will occur, corporate travel departments should continue to monitor global news, explore technology solutions that enhance communications with travelers, ensure duty of care responsibilities and train road warriors how to respond if an incident happens.

Machine Learning Produces Savings Advantages

Third-party suppliers are now using machine learning to deliver benefits to travelers, adding value beyond their initial self-serving purpose to learn more about customers. This technology is now being applied to help corporations save money and reduce traveler stress through applications such as predictive pricing, forecasting the potential for flight delays and rebooking flights after tickets have been purchased. Such advancements give control back to travelers, helping them make smarter travel decisions.

Download a copy of Advito’s 2018 Industry Forecast at https://www.bcdtravel.com/2018-industry-forecast-for-corporate-travel/.

 About Advito

Advito is a corporate travel advisory that helps companies modernize travel category management—pushing beyond traditional sourcing and measurement tactics—for better spend outcomes in a data-rich world. We offer a full spectrum of services to help you better manage your program, reduce travel spend and influence traveler behavior. Contact us today at advice@advito.com or for more information, visit www.advito.com.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.

BCD Travel increases stake in U.S. affiliate Acendas Travel

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BCD Travel increases stake in U.S. affiliate Acendas Travel

BCD Travel increases stake in U.S. affiliate Acendas Travel

ATLANTA, Sept. 7, 2017 – Global corporate travel management company BCD Travel has increased its ownership interest in Acendas Travel. Co-headquartered in Mission, Kan., and Eden Prairie, Minn., Acendas is a part of the BCD Travel Affiliates, a network of 30 corporate travel agencies with more than 450 locations.

“Partnerships and smart investments in companies like Acendas, not only fuel business growth but also allow us to continue providing exceptional products and services to our clients,” said Mike Janssen, BCD’s president of the Americas region.

The decision to take a greater ownership stake in the company came with the impending retirement of one of Acendas’ owners, Gary D. Davis. Acendas will continue to operate as a BCD affiliate under its current name.

“BCD Travel has been a trusted partner of ours for over 14 years,” said Acendas co-owner Brent Blake. “We use [BCD’s] technologies within our operations. We utilize their global platform to service several of our clients in other countries and we seek their advice on industry issues in determining our long-term strategies.”

BCD’s investment in Acendas is the latest move in the TMC’s aggressive expansion plans. Other acquisitions have included full ownership in Nordic travel agency Ticket Biz, majority stakes in Hong Kong and China, acquisition of U.K.-based international events agency Zibrant, marketing logistics agency Plan 365 Life Sciences, mobile technology company GetGoing, Knoxville, Tenn.-based World Travel Services, Dubai ownership stake and Brazil ownership. Acendas has been expanding as well with four acquisitions in Minnesota since 2010.

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion. For more information, visit www.bcdtravel.com.

About BCD Group

BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking), Airtrade Holland (consolidation and fulfillment) and joint venture Parkmobile International (mobile parking applications). BCD Group employs over 14,000 people and operates in 108 countries with total sales of US$26.4 billion, including US$10.4 billion partner sales. For more information, visit www.bcdgroup.com.